FREQUENTLY ASKED QUESTIONS

Employer Questions


Candidate Questions


Employers

 

Q: How do I post a position, or change and/or delete a position posting?

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A: Visit the Post a Position link and read the initial Terms of Use. If you agree with the terms, click Continue at the bottom of the page. You will then be asked to complete a form by providing your contact information and details on the posted vacancy. At the end of the form, you will select how long you would like the position to remain on UtilityRecruiter.com. Should you need to make changes or cancel the posting, please visit either the Edit a Position link or Close an Open Position link, and follow the instructions. Please be aware that the initial fee for the first 30-day period will be charged immediately and is non-refundable. If you need assistance, please contact us.

 

Q: How do I log in if I forget my username/password?

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A: You can access your account by resetting your password. If you've forgotten your username, you can use your account email address as your username when you log in.
Note: If you've changed your email address, or forgotten which email address you used when you created your account, please contact us and we will assist you.

 

Q: How do I change my account email address?

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A: Click the 'account' link under the ‘Employer’ menu bar. Clicking the link will take you to the main Account page, where you can review and update all information associated with your account.

 

Q: How do I reset my account password or edit my contact information?

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A: Click the `Account’ link under the ‘Employer’ menu bar. Clicking the link will take you to the main Account page. If you need to change your password, click the 'change password' link; this will take you to the page where you can reset your password. You will be able to view and update all the information related to your account on the main Account page.
Note: Updating account information will NOT update the same information on any of the positions you have posted. In order to make changes to a posted position, click on the “Edit a Position” link under the Employer main menu bar and follow the prompts.

 

Q: Can I have multiple accounts using the same email address?

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A: You can only have one account per email address. To have multiple accounts, you will need to obtain additional email addresses.

 

Q: Will my contact information be sold to third parties?

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A: UtilityRecruiter.com will not disclose to any third party your name, address, email address or telephone number without your consent, except to the extent necessary or appropriate to comply with applicable laws or in legal proceedings where such information is relevant.


Candidates

 

Q: How can I find positions on UtilityRecruiter.com?

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A: Click on the ‘Position Search’ link under the Candidate main menu bar. This will take you to a page that lists all current position postings on UtilityRecruiter.com. If you wish to narrow the open positions, you can use the following search criteria: category, location, or key words.

 

Q: How can I get more information about, or apply for, an open position?

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A: Since employers post their own positions, they are responsible for the information in the position listing. For more information on a position, please contact the employer in question using the contact information they provide. If an employer omits contact information, please contact us and we will ask the employer to update the position posting as soon as possible.
Note: Employers can remove or modify their position postings whenever they like.

 

Q: What happens when I apply to a position posting?

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A: Please follow the employer’s directions as it related to submitting an application, resume, or cover letter. Employers may ask for information mailed, faxed, or emailed. We recommend you contact the employer via telephone to ensure your credentials were transmitted and received successfully. It is the sole responsibility of the posting Employer to contact you regarding the position of interest. UtilityRecruiter.com is not responsible to provide information as to the status of any open position or your potential candidacy.

 

Q: Why didn't I receive a response when I applied online?

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A: Each employer has its own method for evaluating resumes. If you are applying to a position at a small company, you may get a personalized response indicating that your resume was received. Many larger companies have automated email replies that perform the same function. Other companies do not acknowledge the receipt of resume unless they want to initiate an interview process.

 

Q: Can I create and/or post a resume on UtilityRecruiter.com?

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A: No. UtilityRecruiter.com only provides a forum for employers to post positions and for candidates to search for open positions.


Q: How will I know when new positions are posted on UtilityRecruiter.com?

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A: You can check the site periodically to see what new positions have been posted since your last visit. In addition, you can click on the ‘Receive Email Alerts’ under the ‘Candidate’ main menu bar and follow the prompts to sign up to receive an email from the site each time a new position is posted. Should you decide you no longer wish to receive these updates, click back on this link and follow the instructions to un-subscribe.